Written Review

Romans manage our rented property on behalf of the landlord. They do the bare minimum. The emergency repairs line is something that they can take a few days to respond to, so I've always had to ring independent contractors, and then ask Romans for a reimbursement from the landlord. I'm still out of pocket for repairs from December, when our front door was hanging open with a broken lock, and Romans are no longer responding to any of my emails chasing this (even though my landlord confirmed happy to reimburse). The gardener (contracted to visit monthly) visited twice in***** When we moved in, Romans forgot to give us any keys to the garden, back door, or gate. Aside from that, it's nice that they leave you alone, and they haven't tried to bump the rent up even though it would frankly be reasonable to do so. In general I would rent with them again if I liked the property enough, but they're pretty incompetent.